Ghost(Valet)

Once you've signed up for a plan, we will set up a brand new Ghost install for you on a VPS with DigitalOcean. You can provide us with a login, or if you don't have one yet you can use this signup link to get $100 of free credit. You will also need a free Mailgun account to power system emails, which you can signup for here. Once set up, you can choose to either continue the subscription to receive ongoing premium support and updates, or cancel the subscription to manage the install yourself.

What's the difference between Standard and Business plans?

For most people we recommend the Standard plan which does not have any limits and comes complete with our recommended configuration of Ghost. For customers who have specific, non-standard environment, configuration and advanced requirements - our Business plan caters to a more customised bespoke setup.

What type of support is included in subscriptions?

Just like on Ghost(Pro), we provide in-depth email support for most Ghost usage questions and issues, as well as advanced developer support on our Business plan. Our team is happy to help with almost all Ghost related issues to ensure your site is fast, secure and working well for you.

What sort of things are NOT included?

Put simply, we are not able to write code for you. For anything which requires custom development, you will need to use or contract your own development team. Additionally, we are not able to support third party products or providers who you might use - you need to contact their support teams for that.

What happens if I cancel? Can I have a refund?

You can cancel your subscription any time, after which you can carry on using, managing and updating your server and software yourself. If you cancel, we will stop providing support, updates and backups for your site, but nothing else will stop working. Running our service and supporting customers is a significant undertaking, so we do not offers refunds.